“ First and foremost, I want to emphasize that MamaSushi remains one of my favorite dining destinations in Harlem. The food, the atmosphere, and the consistency in service from certain members of the staff have always made this restaurant a local gem. However, after my most recent visit, I feel an ethical and community-driven responsibility to address a serious concern that cannot continue to be overlooked. On October 3rd, 2025, my daughter and I dined at MamaSushi. As temperatures have begun to drop, the establishment’s doors remained open well into the evening; creating a noticeably chilly environment. When I chose to keep my hood up to stay warm, the Front of House Manager approached us in a rude, condescending, and dismissive manner, demanding that we remove our hoodies. His tone and delivery were completely unprofessional and lacked both empathy and hospitality; particularly considering that my daughter and I are anemic and were simply trying to remain comfortable in a drafty space. I’ve noticed that many seem hesitant to speak up about this individual’s conduct; perhaps out of fear or avoidance; but I refuse to allow his silent abuse and antagonism toward women and staff to go unaddressed any longer. As a community stakeholder and advocate for respectful service industry standards in Harlem, I will be raising this issue at our next community business meeting to ensure this matter is formally acknowledged and addressed. No customer or employee should endure that type of energy in an establishment that thrives on community support. The saving grace of the evening, however, was our incredible waitress; a radiant and kind soul who made the experience bearable and reminded me why I’ve continued to return to MamaSushi over the years. I wish I could recall her name; it may possibly be Queen Angie” (and I hope she forgives me for that!), but I do know she mentioned that Kaity, another one of my all-time favorite servers, is her best friend; and that connection makes perfect sense. Both of these women embody grace, professionalism, and excellence. They are the true heartbeat of MamaSushi. In fact, I strongly believe that women like them should be promoted to Front of House Managers; they have the temperament, leadership, and hospitality skills that create memorable guest experiences. Until this current FOH manager is investigated and replaced, I will continue to advocate publicly for accountability. Harlem deserves hospitality leadership that respects both its patrons and its hardworking staff. To the owners: please recognize and uplift the talent you already have within your team. The women who save your brand each night deserve to be celebrated; not overshadowed by a man who leads with ego instead of empathy. Juanita Purcell Community Stakeholder, Harlem NYC ”

“ We checked out MamaSushi recently. The place itself is really nice & awesome vibe, great music, and a cool setup. Definitely a 10/10 on ambiance. We ordered some of the cooked sushi rolls (our choice), and while they looked good, the taste was just okay, not bad, but nothing that really stood out either. Probably more about our personal preference than anything wrong with the food. Service was solid, friendly and on point. No complaints there. Overall, a fun spot to hang out. We’d come back again, maybe try some different dishes next time. ”

“ Mamasushi never disappoints!!! Been coming here for years and the vibes are always amazing. Food and drinks on point . Thank you to my waiter Rosalba for being so attentive and kind. Definitely recommend coming here for happy hour or a nice date ”

“ You can’t go wrong with any mama location. Great food, great atmosphere. Have yet to have a bad experience. ”

“ The Crown Jewel of MamaSushi Harlem From the moment we stepped into MamaSushi Harlem on Broadway, the atmosphere set the tone for what would become an unforgettable dining experience; but it was Kaity, our waitress, who transformed a great night into a legendary one. Kaity delivered what I can only describe as service mastery straight from the Akashic Records. Her introduction was warm, her menu guidance was precise, and her presentation of each dish was flawless. She had that rare ability to make you feel both like the most important guests in the room and completely at ease, as though dining with an old friend who just happens to know every culinary secret worth knowing. Her recommendations were spot-on, her timing impeccable, and her attention to detail unmatched. Every time she approached the table, there was a genuine smile and a sense of grace that reminded me: this is hospitality at its highest vibration. I would be remiss if I didn’t also honor the gentleman who cleared our plates and checked on us with such quiet care and professionalism. Shame on me for not asking his name; but mark my words, I will be back to learn it. His presence was equally essential to the harmony of our evening. Kaity, you are now my MamaSushi Rockstar. For my next visit, I only desire your impeccable service. Unless you ascend to a new position (and you surely could), do not disappear on us. Harlem is lucky to have you, and so is MamaSushi. Five stars are not enough for what you brought to our table; We got NOAH’ ARK but they’ll have to do for now. ⭐⭐⭐⭐⭐ Love n Light Our Queen, From Juanita, Nylajje’ & Yesenia ”